Special delivery
I received a package at work today. I had requested a catalog from this company a couple weeks ago. They sent it by priority mail, spending about $8.50 in postage to get perhaps two pounds of stuff to California from Ohio.
The package contained:
1. A form letter from the Executive Vice President of Something-or-Other.
2. A binder with colorful pictures of their parts printed on the outside.
3. An itemized packing list, listing both the binder and the form letter.
Now, by "binder", I do not mean "binder with packets of useful information in it." The binder was completely empty. I suspect that the actual contents of this binder are back-ordered from their Somewhere Else office, but I'm not sure what to do next if they never appear. Will I just get another empty binder if I resubmit this request?
The package contained:
1. A form letter from the Executive Vice President of Something-or-Other.
2. A binder with colorful pictures of their parts printed on the outside.
3. An itemized packing list, listing both the binder and the form letter.
Now, by "binder", I do not mean "binder with packets of useful information in it." The binder was completely empty. I suspect that the actual contents of this binder are back-ordered from their Somewhere Else office, but I'm not sure what to do next if they never appear. Will I just get another empty binder if I resubmit this request?